Refund policy

If a booking is cancelled by us because we have been unable to fulfill the service, a full refund will be issued.

No refunds will be issued for bookings cancelled after a driver has been allocated..

No refund will be issued for bookings where you do not meet your vehicle within 1 hour of the flight arrival time and no contact has been made with either the driver or the Company.

No refunds will be issued for changes to the pick up or destination unless notified in advance.

Contact us at info@falconairporttransfers.com for questions related to refunds and returns.